Refund policy

Returns and Refunds Policy

All items purchased from The Dream Merchants are carefully packed with love and care. Each item is checked over before being packaged and sent to all of our customers. However, regretfully from time to time your items may be damaged during transit. 

We do not offer refunds or exchanges at this time. 

For breakages and exchange requests, please contact us via contact page or email at tdm.melbourne@gmail.com within 72 hours of your receiving your parcel. Store credits will be issued at the discretion of The Dream Merchants.